Meet Dennis Langlois, Dealer Principle/Owner at Embrun Ford!
With 30 years experience in the automotive dealership industry, Dennis brings with him extensive knowledge and innovative ideas, helping Embrun Ford advance in our community. Dennis started off his career in the service department as a Service Advisor and worked his way up the chain occupying various roles including Service Manager, Fixed Operations Manager and General Manager. In June 2017, his years of hard work paid off when he was offered the opportunity to become part owner of Embrun Ford Sales Ltd.
Dennis’ focus has always been customer service. He is always ensuring customers are happy, that their needs are met and that they always have a great experience at Embrun Ford.
Dennis loves building teams of people that are customer driven and have the same passion for the industry as he has. He is very innovative and Intune with his surroundings and is constantly striving to keep up with the latest technologies in providing the best consumer experience.
Dennis is an avid runner, triathlete and Iron Man who enjoys keeping fit and staying healthy. He is happily married and a father of 3.
Come on by and meet him for yourself! You will feel right at home.
Meet Sylvie Larabie our Receptionist and Administrative Assistant. She’s The first smiley face that greets you upon your arrival at Embrun Ford. She loves interacting with clients and her charismatic personality shows you just how much she loves her job.
Sylvie has been with Embrun Ford since 2019 and has a strong customer service background. She is a proud grandmother of 3 beautiful granddaughters and 1 handsome grandson. She enjoys spending time with family, simply enjoying each others company while sharing good food.
Sylvie loves singing so do not be surprised if you walk in, to the sound of her singing away!
Meet Antoine Parent, our onsite professional photographer! Antoine has 3 years experience in photography and joined our team in May 2020 to help us improve our vehicle inventory photos! Stay tuned for even more progress!
Antoine loves taking pictures of different cars, working out and playing golf! Ready for an amazing background story? Antoine was a speed skater! He trained at the national center in Calgary, the Olympic Oval! I love learning all these cool facts about our employees!
We are incredibly happy to have you on our team! We are glad you have the drive and ambition to take on new challenges! The possibilities are endless!
It is time to introduce Natasha Waugh, our CRM and Social Media Manager! Natasha joined Embrun Ford in September 2020. She has been in the area for 10 years and some of you may recognize her from her time as the Head Chef and Events Manager at Ferme Drouin, or the Administrator and Nutrition Manager at Résidence St. François.
Natasha has always had a passion and drive for new challenges and is excited about her new venture with Embrun Ford. Her background in business management, along with her experience in launching new software systems and managing social media platforms, are highly beneficial towards our advancement in current projects.
Outside of work Natasha loves spending quality time with her son and husband. She enjoys boating and camping in the summer and cuddling up to a nice movie or going tubing in the winter. She enjoys spending time with her family and friends and misses her “normal” social life.
Natasha is a fun and outgoing person who is always smiling. She loves to joke around but takes her work very seriously. And yes, she is the one to blame for our many Facebook posts. The sky is the limit!
Abdel has 10 years of automotive sales experience and joined the Embrun Ford team a year a half ago. Abdel loves meeting new people. One of the favorite parts of his job is assisting new and returning customers in finding their ideal vehicle so they can plan their next road trip!
Abdel’s background has always been customer oriented; whether he be waiting tables, working as a line cook, managing restaurants, or selling vehicles; it always comes down to putting the customers needs first. He absolutely loves the automotive industry and his passion for it shines through him in his knowledge and friendly approach.
When he’s not busy working, Abdel loves getting away to the lake for a day of fishing, shooting hoops with friends, and playing video games but, most of all, he enjoys spending time with his lovely wife! Who, by the way, really likes to treat us with baked goods! (Thank you Aishah)
Abdel, thank you for being part of the Embrun Ford team and for being a great team player. Your drive and passion make you stand out!
Meet Jean-Sebastien Legault one of our Sales Managers here at Embrun Ford. With 18-year experience JS is an important part of our team! He has been with Embrun Ford since 2019 and he enjoys helping customers find the right vehicle for them.
A satisfied customer is a happy customer!
When he’s not busy working he loves working out, playing with his kids, biking and boating! He is a very easy-going person who loves challenges and is always smiling!
Meet Robert Martin, our Financial Service Manager. Robert has been with us for over a year. He has 17 years and specializes in helping his clients who have had some unfortunate credit problems, get them back on track with a vehicle. Robert works with you in selecting the right vehicle that fits the clients budget and will negotiate with the financial institutions in getting the best interest rate.
Robert always strives to make the process simple and enjoyable, and one in which you never feel pressured to go through with something you are unsure of, or that you simply do not understand. He is here to help educate you, working as a team with clients in an honest environment that puts you first. He has one goal in mind, finding the right financing plan for you and your needs, along with protections that ensure you are safe and secure throughout your purchase. The favorite part of Robert’s job is helping clients find the right vehicle at a decent interest rate while in turn helping a customer get back on track. He loves negotiating with banks on a client’s behalf and seeing them get into their new vehicle.
In his time away from work he enjoys spending quality time with his spouse, fine dinning, horse back riding, hiking, and paragliding. He would love to one day learn how to fly a plane!
Please come in and meet Robert for yourself. He is a very easy-going guy who will do all he can to help you get into that new vehicle you want and deserve!
We are happy to have you on our team Robert!
Introducing Christopher Ward, our Internet Sales Manager. Chris has been with Embrun Ford for 8 years. His extensive experience in the automotive industry makes him a valuable part of our team. Chris entered the automotive sales sector in 1990 after having worked for the Canadian Pacific Railways for 11 years.
He also had the amazing opportunity of working on the set productions for the 2011 Juno Awards and various other concert sets. These experiences allowed him to meet big name artists such as AC/DC, Nickleback, Supertramp, Pink Floyd and so many others. How cool is that!
Chris enjoys working in a challenging and ever-changing environment. What better place than the automotive industry! His favorite part of the job is interacting with clients and, of course, the cars.
When he is not working, he enjoys performance driving, driving his side by side, vehicle restoration and downhill skiing.
Help us welcome Graydon Simmons our Delivery Co-ordinator, a new position we created to better serve our customers. Graydon is here to help us ensure the delivery process is smooth, allowing sufficient time for all your questions and helping our clients become comfortable with all aspect of their new vehicle.
Graydon has 6 years experience in retail and has an absolute fascination with cars. Do not let his age mislead you. His automotive knowledge is extensive and he enjoys helping people understand and love cars as much as he does. Hi favorite Ford is the 2006 Ford GT.
Graydon enjoys fishing, snowboarding and, of course, attending car shows and meets.
We hope you all get a chance to come and meet Graydon. His welcoming personality and knowledge of cars will surely lead to some interesting conversations.
Stephane joined Embrun Ford 2 years ago and has 19 years experience in the automotive sales industry. He enjoys helping new and existing clients find the best vehicle to fit their needs.
Born and raised in Casselman, Stephane is well known and trusted in the local Automotive Community. He enjoys riding his motorcycle, spending time with friends, family and, of course, his loving wife Jolanda.
Thanks for all your hard work Steph! We appreciate you!
Come on in and say hi to Steph! He will be happy to help you find the right new or used vehicle for you and your family.
Meet Christine Carrière, our Service Manager! She has over 2 decades of experience in the automotive industry as parts & service manager, warranty admin and tower operator. She joined the Embrun Ford team almost 2 years ago.
She enjoys seeing our customers leave happy and satisfied with their services.
In her down time, she enjoys spending time with her family, husband, daughter, dogs and cat. They are her world outside of work. Plus, who really has time for anything else. Enjoying a nice quiet evening at home by the fire with her family and a nice glass of wine is her idea of the perfect night.
Meet Owen Martin, one of our Service Advisors. Owen has been working at Embrun Ford since 2018 and has and has worked in the dealership world for the past 5 years. He enjoys seeing familiar faces and building a trusting and comfortable environment in our service department.
In his spare time, you can find him at the racetrack. He enjoys travelling and photography. He has been a photographer for 6 years and has even had some of his work published in automotive magazines!
Owen’s friendly and approachable personality compliment his knowledge in the automotive sector and give our clients a sense of trust when visiting the service lane. Come on in and see for yourself.
We are lucky to have you on our team Owen. Keep up the good work and dedication.
Meet Parts Manager, Pauline L’Heureux! She has been with Embrun Ford for 25 years and has 39 years experience in the industry! Wow! Way to go Pauline!
Pauline has always worked in the ever-evolving world of Ford. She loves the small town feel of Embrun. Pauline enjoys seeing the same customers come back to purchase a vehicle and watching the younger generations, of those same families, come through. It really says a lot about a place! Customers come back because they enjoy their experiences with the team and the service, at Embrun Ford.
Pauline is deeply passionate about her position and loves that every day is an adventure. She enjoys working with a great team at a great dealership.
During the summer months, when she is not busy working, you can find Pauline on the golf course! Her second passion! She also enjoys playing cards, reading, going for walks, and loves to spend her weekends in the kitchen cooking up a storm.